Customer Service Representative

Customer Service Representative

M&M Food Market
Location: Pembroke, Ontario
Posted: July 28th 2021

M&M Food Market has been in Pembroke for more than 40 years. Our business is focused on helping Canadians put delicious meals on the table by offering restaurant-quality food, great customer service and a convenient shopping experience. We have taken this task to heart and have grown to become Canada's leading retail of find frozen foods.

M&M Food Market is recruiting for an enthusiastic person to join our team as a Customer Service Representative. This is a full-time position and we are looking to inspire someone to grow with our business for the long-term.

Our Customer Service Representatives are the face of M&M Food Market. Their work goes beyond suggesting meal ideas, to interacting with customers and creating meaningful connections with each person who visits the store. They have the ability and the drive to help customers and make a positive difference in their day.

Reporting to the store manager, you will provide knowledgeable service, welcome customers to the store, prepare products for customers and assist with receiving and organizing inventory.

  • First and foremost, great customer service skills
  • Enjoy helping customers and assisting with product inquiries
  • Comfortable working in a cold, freezer environment
  • Able to handle payment transactions using a debit and credit card machine
  • Previous customer service experience is an asset
  • Excellent communication skills and strong telephone etiquette
  • Able to do some lifting

We offer a great training program, so we encourage you to apply if this is the kind of position that suits your personality and interest.

Additional Information

We are a small team at the store and offer a very supportive work environment. We are very flexible with the work schedule, the owners and staff are easy-going and it is a priority for us to offer a great place to work and a great business to the community.

In addition, we offer a store discount and above average wages.

You can submit your resume by email or drop it off to our location. Interviews are available immediately.

Contact Information
Jana Moss, Owner
M&M Food Market
771 Pembroke Street East,
Pembroke, Ontario

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