Customer Service Representative

Customer Service Representative

Mulvihill Drug Mart
Location: Pembroke, Ontario
Posted: September 30th 2019

Mulvihill Drug Mart is a family-owned and operated pharmacy with five locations in Pembroke and Petawawa. We have been serving the area since 1928.

Our pharmacists and staff offer a variety of healthcare services including compression garment fittings, weight loss clinic, compliance blister packaging, medication review, smoking cessation programs, medication organization and more. We pride ourselves on an excellent team of employees who work diligently to meet the needs of our customers.

We are currently recruiting for a Customer Service Representative (CSR). This is a full-time position at the West End Pembroke location.

The Customer Service Representative will be responsible for:

  • Maintaining the checkout area for prompt and accurate processing of the customer order
  • Merchandising and maintaining designated areas
  • Serving customers by providing product and service info
  • Helping to resolve customer product and service problems
  • Answering incoming phone calls and forwarding to the appropriate department

Candidates should meet the following requirements:

  • Good organizational skills
  • Effective communication skills
  • Commitment to providing effective customer service
  • Troubleshooting skills
  • Ability to learn quickly and to work well in a team environment
  • Experience working in a retail environment would be an asset
Additional Information

If you are interested in applying for this position we are currently accepting resumes by email. Thank you to all applicants, however please be advised that only those candidates selected for an interview will be contacted.

Contact Information
Sherry Mulvihill
Mulvihill Drug Mart
1231 Pembroke Street West,
Pembroke, Ontario
K8A 5R3

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