Patient and Family Advisory Council Members

Patient and Family Advisory Council Members

Pembroke Regional Hospital
Location: Pembroke, Ontario
Posted: November 22nd 2021

Pembroke Regional Hospital is recruiting for  Patient and Family Advisory Council Members. This is a volunteer position.

A patient advisor is someone who:

  • Wants to help improve the quality of our hospital’s care for all patients and family members.
  • Gives advice to the hospital based on his or her own experiences as a patient or family member.
  • Partners with staff on how to improve the patient experience.
  • Works with staff for either short or long-term commitments, depending on the project.

Who can be an advisor?

  • You can be an advisor if you or a family member recently received care at the Pembroke Regional Hospital.
  • You do not need any special qualifications to be an advisor.
  • What’s most important is your experience as a patient or family member of a patient. We will provide you with any other training you need.

What are some of the responsibilities of the advisors?

  • Actively promote and create new and unique opportunities for communication, collaboration and partnering among patients, families and staff.
  • Identify and support opportunities for improvement within the hospital from the patient and family perspective.
  • Receive reports on patient satisfaction.
  • Celebrate and share in the milestones and successes.

At the Pembroke Regional Hospital, patient advisors give us feedback and ideas to help us improve the quality and safety of care we provide. Your skills and experience might make this the right fit for you!

“Being a patient advisor gives you the opportunity to give first hand input on what you, your family and friends have experienced as a patient. Every comment or concern brought forward has always been addressed. This committee has been instrumental in bringing positive change to our hospital.” (Barb Schoof, Patient Experience Advisor)

If you are interested in learning more about the role of the patient advisor or applying to become one, please contact us by December 10, 2021.

Contact Information
Pembroke Regional Hospital
705 Mackay Street,
Pembroke, Ontario
K8A 1G8

Phone: 613-732-2811 ext.6161
Fax: 613-732-9986
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