Cashier-Receptionist

Cashier-Receptionist

Ottawa River Power is proud to be your locally owned and operated electrical distributor. We provide a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers' best interest in mind.

Ottawa River Power Corporation (ORPC) is currently recruiting a motivated Cashier-Receptionist to strengthen our front office team, focusing on customer care excellence. This part-time, temporary position will be in place from May 2026 to August 2026, with the possibility of an extension.

As a Cashier-Receptionist, you will play a crucial role in maintaining our commitment to providing outstanding service to our customers. If you're eager to contribute to a team that prioritizes excellence and customer satisfaction, ORPC could be your next great opportunity.

Duties and Responsibilities:

• Provide exemplary frontline customer service, efficiently addressing and resolving inquiries and concerns
• Respond promptly to all customer queries
• Process service requests for other departments including connection requests and necessary updates to customer accounts in a timely and accurate manner
• Perform reception duties, support customer payments and collections
• Maintain quality control checks, provide filing and scanning and provide accounting support
• Contribute to department process improvements by developing efficiencies that enhance productivity and adhere to departmental procedures, company policies, and regulatory requirements
• Promote various customer services and company initiatives
• Perform other duties assigned

• A diploma in a business or administration-related program
• At least two years of relevant experience in a customer service position
• Proficiency in Microsoft and web-based applications; experience with NorthStar is a plus
• Strong analytical and accounting skills
• Knowledge of the Ontario Energy Board regulations is beneficial
• Experience in a regulatory or utility setting, along with a thorough understanding of electric utility service policies, rate structures, payment options, collections, and privacy policies, is highly valued
• A clean criminal record and driver’s abstract

This position offers the unique opportunity to work in a dynamic, challenging environment that fosters personal and professional growth. Team members at ORPC enjoy a supportive workplace that values diversity, innovation, and community engagement.

How to Apply

Applications are open until 4:00 pm on Wednesday, March 18, 2026. Please email your resume with “Cashier-Receptionist” in the subject line.

Ottawa River Power Corporation is an equal opportunity employer and encourages applications from all qualified individuals.  We thank all candidates for their interest; however, only those selected for an interview will be contacted. This opportunity is to fulfill a current vacancy. No telephone calls please. Personal information submitted will be used for the sole purpose of this competition.  It is collected and will be used in accordance with The Municipal Freedom of information and Protection of Privacy Act for employment purposes.