Administrative Assistant

Administrative Assistant

Family & Children’s Services of Renfrew County is a multi-service agency committed to providing preventative, protective, and socially inclusive services and programming that empower and strengthen everyone. We are focused on cultivating a team-oriented work environment where everyone thrives. Our goal is to develop and strengthen collaborative partnerships to increase the availability, accessibility, and quality of care in our communities.

We are currently recruiting for an Administrative Assistant. This is a three-month contract working full-time hours. We anticipate this position can begin June 1, 2026.

This position provides comprehensive administrative support to assigned child welfare and developmental services teams, including workers, supervisors, committees, and reception.

General Responsibilities:

• Prepare, process, and distribute agency correspondence
• Upload, enter, and organize information in the client information system, ensuring accuracy, completeness, and compliance with documentation requirements
• Draft, review, edit, and format outgoing letters and documentation including appointment notices, case updates, and other client correspondence
• Send letters and related documentation by mail, electronic delivery, internal courier, etc.
• Conduct telephone calls
• Provide meeting and committee support by preparing agendas, taking minutes, recording and tracking action items, preparing materials, coordinating logistics, and maintaining records
• Generate audit reports, gather data, and participate in quality assurance tasks
• Provide basic technical assistance to staff for commonly used systems and applications
• Provide backup coverage for other Administrative Assistants
• Provide regular reception services
• Coordinate travel arrangements for staff
• Support special projects, service initiatives, and administrative improvements
• Maintain office supplies, forms, and equipment
• Attend team meetings
• Maintain strict confidentiality and exercise sound judgment when handling sensitive information

Complete Job Description

• Community college diploma in administration, business or computer science, or an equivalent combination of education and related work experience
• Related administrative experience in social services, health, or a community-based setting is an asset
• Bilingualism (English and French) is an asset
• Ability to provide consistent, professional client service
• Strong written and verbal communication skills
• Strong administrative and organizational skills
• A high level of accuracy and attention to detail
• Strong time management skills
• Ability to manage competing priorities
• Proficiency with computers and the ability to learn new applications
• Ability to collaborate effectively as part of a multidisciplinary team
• Ability to travel as required and access to reliable transportation

Apply Online

Family and Children’s Services of Renfrew County is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider applications from all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital and family status, sexual orientation, gender identity, aboriginal status, age, or disability.

Family and Children’s Services of Renfrew County is committed to providing a barrier-free workplace.  Accommodations are available upon request for candidates taking part in all aspects of the selection process.

We thank all candidates for their interest; however, only those considered for an interview will be contacted.