Service Navigator

Service Navigator

Join our dynamic and dedicated team as we continue to develop capacity within the Algonquins of Pikwakanagan First Nation and the greater unceded Algonquin territory. With our child well-being law, Nigig Nibi Ki-win, now fully in force, the community embraces a step in reconciliation by reclaiming jurisdiction over the safety and well-being of our children, youth and families.

We are recruiting for a Services Navigator. This is a permanent, full-time position.

The Services Navigator will provide screening and brief assessment for children, youth, and families involved with Nigig Nibi-Ki-win Gamik Society, and make referrals to the appropriate service.

Additional Responsibilities:

• Works with clients and their families, creating a strategy for service for the best quality of support.
• Maintains collaborative relationships with community partners and culturally-relevant services.
• Engages with healing lodges, treatment centres, group homes, and wellness programs to learn about their service offerings, cultural practices, and approaches to care.
• Monitor the progress of the plan of care ensuring each plan remains current, responsive, and outcome-focused.
• Ensures client information is stored with respect and integrity and client stories are honoured through their time with the organization.
• Participates in case management meetings with service managers.
• Serves as an advocate for clients (re: access to services, enhancing cultural sensitivity and respect).
• Develops and maintains a living resource list.
• Completes all administrative reporting requirements.
• Participates in the development and updating of policies and procedures. 
• Engages in ongoing reflection, learning, and supervision to strengthen risk awareness, reduce potential harm, and support culturally safe service delivery.

• Bachelor of social work, or a relevant combination of post-secondary education in social, human and/or health services-related fields, with 2-5 years of work experience
• Experience working directly with First Nation communities, and Algonquins of Pikwakanagan specifically, is an asset
• Understanding of the services offered by Nigig Gamik and other local service providers
• Understanding of the importance of holistic, family-led plans of care
• Knowledge of applicable local resources related to this area of work
• A minimum of two years of administrative experience using various case management systems
• Knowledge of child welfare case management,
• Knowledge of child welfare legislation such as the Child, Youth and Family Services Act, 2017, Bill C-92, Jordan’s Principle, Customary Care etc.
• Proficiency in the use of computers and various software programs, including data management.
• Able to travel and work flexible hours
• A clear criminal reference check with vulnerable sector screening.
• CPR and First Aid certification or willing to obtain
• A class G driver's license, clear driver's abstract and access to a dependable vehicle

Please submit a cover letter and resume.

We offer:

• Competitive salary
• Employment benefits and pension plan
• Paid sick, vacation and special day leave
• 14 provincial and federal statutory holidays

Nigig promotes equal employment opportunities for all applicants. Persons who identify as indigenous will be given preference as this role serves the needs of members of Algonquins of Pikwakanagan First Nation. Provided the candidate meets the basic requirements of the position and is deemed qualified following the interview process, preference will be given to a) the qualified indigenous person who is a member of Algonquins of Pikwakanagan First Nation; then to, b) the qualified indigenous person; then to, c) the qualified non-indigenous candidate.

Accommodation is available upon request for applicants at all stages of the recruitment and selection process. For confidential requests, contact employment@nigignibi.com