Daytime Office Administrator

Daytime Office Administrator

Active Chiropractic Family Health Centre, a busy clinic in Pembroke, is seeking a positive, health-promoting individual, who is organized and works well with people to join our team. This role is the Daytime Office Administrator and is a a part-time position building to a full-time position over time.

To begin, there will be a minimum of 20.5 daytime hours with the possibility of evening, weekend or additional daytime hours per week and building to a maximum of 42.5 hours. Currently, we are looking for availability Mondays, Wednesdays and Thursdays (7:30am-11:30am) and Tuesdays (7:30am-4:30pm). There is some flexibility in scheduling. Eventually, we are looking for availability Mondays-Fridays 7:30am-4:30pm.

The Daytime Office Administrator has the following duties:

• provides frontline service to the people who are most important to our clinic- our patients
• supports the entire health care team
• reception
• answering and responding to telephone calls
• computerized booking of appointments
• invoicing and receiving payments from patients and third parties
• preparing and submitting billings for patients to Blue Cross, HCAI, WSIB and other third parties as required according to established policies and procedures
• organizing and retaining medical records according to established policies and procedures
• ordering, receiving, and distributing supplies
• managing correspondence including emailing and faxing work
• some moderate cleaning duties (COVID protocols in place)

Training is provided.

• Well-developed oral, written, and listening communication skills
• Excellent telephone etiquette
• Proficient in Microsoft Office, Google Drive, email and the internet
• A positive and professional demeanour
• A meticulous work ethic and an ability to attend to detail
• Excellent organizational and time management skills
• Flexibility to take on new projects and challenges as they arise
• Experience with electronic scheduling, EMR maintenance, Blue Cross, HCAI, WSIB and third-party billings
• An understanding of medical terminology is an asset
• Current CPR C/AED certification

Salary commensurate with experience.

We are looking to fill this role in the immediate future. We appreciate your interest and invite you to submit your resume by mail or email.

We thank all candidates for applying. Only those selected for an interview will be contacted.